Privacy Policy – How g444 Protects Your Personal Data

This Privacy Policy is issued by g444, operating the online gaming and sports betting platform at g444.im ("g444," "we," "us," "our"). g444 is the data controller responsible for the personal information you provide when you register, deposit, play, or withdraw on our platform.

This policy applies to all visitors to g444.im and to all registered players regardless of which products they use — sports betting, PSL betting, card games, Ludo, virtual sports, or any other feature of the g444 platform. It covers data collected through the website, through any mobile browser interface, and through communications with our support team.

If you have any questions about this Privacy Policy or how g444 handles your personal data, contact us at support@g444.im. We will respond within 3 business days.

g444 collects personal data through two primary channels — data you provide directly to us, and data we collect automatically as you use the platform. The following table summarises what we collect and why.

g444 does not collect special category data such as health information, religious beliefs, or political opinions. We do not collect data about you from social media profiles or external data brokers.

g444 uses your personal data only for the specific purposes listed below. We do not repurpose data collected for one reason for a different, unrelated purpose without informing you first.

• Account management: To create, maintain, verify, and close your g444 account, and to authenticate your identity when you log in.
• Transaction processing: To process PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard, and to process withdrawal requests to your registered payment method.
• Identity verification (KYC): To comply with anti-money laundering obligations and to verify that you are aged 18 or over, that you are who you say you are, and that your payment methods belong to you.
• Platform operation: To deliver the games, betting markets, odds, and other features you use on g444, and to ensure technical stability and reliability of the platform.
• Security and fraud prevention: To detect and prevent unauthorised access, account takeovers, fraudulent transactions, money laundering, and other illegal activity on g444.
• Responsible gaming: To monitor gaming behaviour patterns and, where we identify indicators of problem gambling, to apply responsible gaming tools and reach out with information and support resources.
• Customer support: To respond to your queries, complaints, and requests submitted to the g444 support team via email or other communication channels.
• Platform improvement: To analyse aggregated, anonymised usage data to understand how players use g444 and to improve features, performance, and the overall player experience.
• Marketing communications: To send you information about promotions, bonuses, tournaments, and new features on g444 — only where you have opted in to receive such communications. You can withdraw this consent at any time.
• Legal compliance: To meet our obligations under applicable laws and regulations, including retention of financial records and cooperation with lawful requests from authorities.

g444 processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

• Contractual necessity: Processing necessary to provide you with the g444 service under the account agreement you entered into when you registered — including account management, game delivery, transaction processing, and customer support.
• Legal obligation: Processing required to comply with laws and regulations applicable to g444 — including anti-money laundering regulations, age verification requirements, and financial record-keeping obligations.
• Legitimate interests: Processing for purposes that are in g444's legitimate business interests and do not override your rights — including fraud prevention, platform security, and platform performance analysis using anonymised data.
• Consent: Where you have given explicit consent — specifically for direct marketing communications. You may withdraw consent for marketing communications at any time by contacting support@g444.im or using the unsubscribe link in any marketing email. Withdrawal of consent does not affect any processing that occurred before you withdrew it.

g444 does not sell, rent, or trade your personal data. We share your data only with the following categories of third parties, and only to the extent necessary:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking institutions require transaction data to process your PKR deposits and withdrawals. We share only the data they need to complete and record each transaction.
• Identity verification services: Third-party KYC providers may process identity and document data to verify your age and identity in compliance with our legal obligations. These providers are contractually bound to use your data only for verification purposes.
• Technology service providers: Providers of hosting, infrastructure, analytics, and security services that support the operation of g444. All such providers are subject to data processing agreements requiring them to protect your data and not use it for their own purposes.
• Legal and regulatory authorities: Where required by applicable law, court order, or a legitimate request from a competent authority, g444 may share account and transaction data with law enforcement or regulatory bodies. g444 will not voluntarily provide data to authorities beyond what is legally required.

g444 uses cookies and similar technologies to operate the platform and improve your experience. Here is a plain-language explanation of what we use and why:

Essential Cookies

These cookies are strictly necessary to operate the g444 platform. They maintain your login session, remember your preferences within a visit, and enable core security features. You cannot opt out of essential cookies without disabling core platform functionality.

Analytics Cookies

g444 uses privacy-respecting, first-party analytics to understand how players navigate the platform — which sections are visited, where players spend time, and where they encounter difficulties. This data is aggregated and anonymised; it does not identify you individually. These cookies help us improve g444 for everyone.

Functional Cookies

These cookies remember choices you make — such as your language preference or your last-used payment method — so you don't need to re-enter them every visit. They improve convenience but are not essential to platform operation.

You can manage cookie preferences through your browser settings. Note that blocking essential cookies will affect your ability to use g444 normally. g444 does not use third-party advertising cookies or tracking pixels that profile you across other websites.

Data security is not a feature for g444 — it is a fundamental operating requirement. The technical and organisational measures we have in place to protect your personal data include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and g444 servers.
• Encrypted storage for all personally identifiable data at rest on g444 servers, including payment method details, identity documents, and account credentials.
• Access controls ensuring that only authorised g444 staff with a genuine need to process your data can access it, and only to the extent required for their specific role.
• Fraud detection systems that monitor account activity patterns and flag anomalies that may indicate unauthorised access or fraudulent transactions.
• Regular security audits including penetration testing and vulnerability assessments conducted by independent security professionals.
• Staff training ensuring all g444 personnel who handle personal data understand their obligations and follow secure data handling procedures.

No system is completely immune to security incidents. In the unlikely event of a breach that affects your personal data, g444 will notify you promptly, explain what occurred, and outline the steps we have taken and the steps you can take to protect yourself.

g444 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by legal and regulatory obligations. The following principles guide our data retention:

• Active accounts: Your personal, financial, and gaming data is retained for the duration of your active relationship with g444 — from registration until account closure.
• Financial and transaction records: Transaction data and associated identity records are retained for a minimum of 5 years after the transaction date to comply with anti-money laundering record-keeping requirements.
• KYC documentation: Identity verification documents are retained for the duration of your account and for 5 years after account closure, as required by applicable regulations.
• Support communications: Records of customer support interactions are retained for 3 years after the last communication, unless they form part of a longer-running dispute or legal matter.
• Marketing data: Where you have opted in to marketing communications, your preference data is retained until you withdraw consent. After withdrawal, we retain a minimal record that you opted out to ensure we respect that preference going forward.
• Closed accounts: After account closure, g444 will delete or anonymise personal data that is no longer required for legal or regulatory purposes. You may request confirmation of this process by emailing support@g444.im.

You have the following rights over the personal data that g444 holds about you. To exercise any of these rights, send a written request to support@g444.im. g444 will respond within 10 business days and will not charge you a fee for reasonable requests.

g444 is an adult platform strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is applied at registration and g444 may require additional age confirmation documentation before processing withdrawals or granting access to real-money features.

If g444 becomes aware that personal data has been collected from a person under 18, that account will be immediately closed and the data deleted in accordance with applicable requirements. If you are a parent or guardian and believe a minor has registered on g444, please contact us immediately at support@g444.im and we will investigate and act without delay.

g444 monitors gaming behaviour data — including deposit frequency, session length, bet amounts, and patterns of play — for the specific purpose of identifying signs that a player may be experiencing difficulties with their gaming. This monitoring is carried out in your interest and forms part of g444's responsible gaming obligations.

If our systems or support team identify patterns consistent with problem gambling — such as rapidly escalating deposits, very long uninterrupted sessions, or repeated failed withdrawal requests — g444 may proactively reach out to you with information about responsible gaming resources and the tools available in your account settings.

This behavioural monitoring data is not shared with third parties for any purpose other than the operation of responsible gaming tools. If you activate self-exclusion on g444, we will retain a minimal record of your self-exclusion status to ensure it is respected and not inadvertently reversed. Full details of our responsible gaming tools are on the Responsible Gaming page.

g444 may update this Privacy Policy from time to time to reflect changes to the platform, changes to our data practices, or changes in applicable legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify all registered players by email at the address held on their g444 account, in advance of the changes taking effect.
• Where required, seek renewed consent for any new processing that was not covered by the previous version of this policy.

We encourage you to review this Privacy Policy periodically. Continued use of g444 following the effective date of any revision constitutes acceptance of the updated policy. If you do not accept the changes, please close your account and withdraw any remaining balance before the new policy takes effect.

If you have any question about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how g444 has handled your personal data, please contact us in the first instance:

If you are not satisfied with g444's response to your privacy concern, you have the right to escalate your complaint. g444 takes all privacy complaints seriously and our senior management will conduct a final review of any unresolved matter. Details of the escalation process will be provided in our response to your initial complaint.